Archives: Reviews

“Both men were very polite, shaking my hand and introducing themselves. They explained everything to me and were quick to do the inspection. Their names were Abraham and Joe. I was happy with their service and would highly recommend US Trenchless.”

– G H.

“THANK YOU! U.S Trenchless' Abraham, Carlos, and Wyatt!!

My realtor had U.S. Trenchless do an initial sewer line inspection on a home I eventually bought that was on the older side. They provided a detailed estimate of what needed to be repaired with the sewer lines and offered 2 options (temporary or long-term solutions). This helped with my wallet which I appreciated.

During inspection, the inspector also found some minor plumbing needs, I was able to ask US Trenchless to fix those concerns as well. They did it for a more reasonable estimate than roto rooters $2200.

I appreciate the honesty, transparency, coming out in a timely fashion, completing the work efficiently, thoroughly listening to what I requested, and I absolutely did not feel misled or overcharged. THANK YOU!”

– Vanessa C.

“I appreciated the excellent service and quick turnaround for our trenchless sewer line replacement!
I’ve been needing to replace the Orangeburg section of my sewer line for years. It was finally time to get that job done once and for all to eliminate root intrusion an occasional back-ups. Working with US Trenchless was quick and easy from the estimate through job completion. I was physically in another state when the work was done and Abraham made sure to keep the communication going. Much appreciated!”

– Rafael N.

“I can’t say enough good things about this company. We bought a house that had damage to the sewer line that was leaking under the house. Their team came out and repaired it in 2 days! They sent us pictures and walked us through the repair. We met the team when they were onsite and they were really nice and professional. The thing that impressed me the most was how they cleaned up afterward. They had to dig underneath a concrete walkway to access the pipe and moved so much dirt and landscaping to get to it. After they had finished, you wouldn’t have even known anyone had worked there. They put every rock back and the walkway was swept. I wouldn’t have believed they were even there had I not seen it myself. Top notch company for their expertise, work, and attention to detail. I would recommend without reservation to my family and friends.”

– Randena S.

“Amazing Service!
Found water dribbling out of the ground from the middle of my lawn…Abraham was able to determine it was a water main leak. He and Carlos were out the next morning doing the repair. Both were kind & professional…explained exactly where the issues were & completed within a day…(cutting through 2 – 9 inch tree roots that wrapped around the sprinkler & water main pipes. )
Thank you for fixing this issue & saving me from some future disasters.”

– Lisa C.

“Abraham and crew were very professional, thorough and they were on time & ready to go when they said they would be. They took the time to explain what they were doing and showed me the before and after video as they were working. I highly recommend Abraham and US Trenchless!”

– Todd C.

“As part of looking for a sewer clean out, Abraham used a probe and did not find one. So his men installed a sewer clean out access. They did a good job, but after weeks of rain I finally ran the sprinklers and found a hole in a 3/4 inch PVC pipe where Abraham had probed for the sewer clean out. I texted Abraham a picture of the leaking pipe. He came out the next day and repaired the pipe and nicely covered the hole. Thank you Abraham!”

– Bruce B.

“Abraham and his crew did a great job evaluating toilets clogging, installing a sewer clean out and doing a video inspection of my sewer lines. I highly recommend them!”

– Ruce B.

“Celso and his tech Wyatt arrived on time and listened to my concerns, they did a great job and provided me with helpful information for the future. Great job guys thank you so very much.
Carmela S”

– Carmela S.

“Excellent customer service! We would absolutely use again in the future for any other issues that may arise. Thanks again!”

 

– Jared B.

“U.S. Trenchless installed a sewer cleanout in my front yard and did a fantastic job. An employee named Abraham arrived on time and completed the job in under two hours. He was extremely respectful of my property. After digging the necessary hole for the cleanout, he went to great lengths to repair the grass/landscaping that was impacted. Once he was finished, he explained the work and offered to answer any of my questions. It was a fantastic experience, and I will be using US Trenchless in the future.”

– John P.

Abraham and everyone at US Trenchless did a great job for me and my family during our first home purchase. Abraham performed a very thorough inspection of the sewer lines in the home, identified some issues, and promptly got us a quote.

He then coordinated a team to get out and do the work in a very timely and professional manner. The job was done well and everyone was great.

I couldn’t have had a better experience.

Thanks

– Micheal M.

“US Trenchless is wonderful. I wanted my sewer line inspected. I was able to book an appointment easily and quickly. Francisco came and inspected the line, then cleaned it out. Francisco worked very diligently to make sure the line was clean. Moreover, Francisco was very affable and pleasant to be around. I can’t recommend this company enough. Thank you!”

– Dillon C.

Had these guys out to inspect the sewer system on a house I was purchasing. They found an offset pipe, which I was able to get a credit out of escrow to fix. After close of escrow, they fixed it ahead of schedule and at the price they quoted during the inspection. No fuss, no drama. Abraham Diaz is the guy I worked with.

– Jordan C.

“After water started backing up into our toilet and bathtub, Abraham and the crew came to check it out that same day. They provided immediately action and a depth diagnostic. They later came back out to fix the outdoor pipes that had been damaged by the tree roots and aging. They worked efficiently and a great price. Honest reliable work. Highly recommended!”

– Gem R.

“Abraham and his team were on time, courteous, and communicative in the sewer line replacement work that they did at our recently purchased home. In times like these, where it’s now all too common to have vendors and contractors not even return your call or email to inquire about services, it was refreshing to receive the service that we did from U.S. Trenchless. We’ll absolutely reach out to them again when/ if their services are again required.”

– Jason T.

“Carlos, Parker and Francisco were friendly, courteous and professional while running Trenchless pipe through my sewer lines.

Abraham was punctual, courteous and professional when he came out to give me a bid and for the inspection.

I highly recommend this business and will be using them again in the future.”

– Joann M.

“This company was outstanding! They replaced a sewer line in my 1926 built house and everything was done well and professionally. The cost was not high or low, but appropriate for the hard work needed for this repair. Francisco and crew are valuable employees for this company. Francisco works hard and does the job right to make sure the repair will last for the customer. I highly recommend this company.”

– Liz B.

“US Trenchless did a pre-purchase inspection of a 50+ year old townhouse we were purchasing. Their inspection revealed the original line from our property was heavily corroded and needed to be cleaned out. Although I was not happy about the additional expense related to purchasing, we went ahead and had the line cleaned.

Best thing we could have done ! Within a month, the sewer line was clogged and backing up. I called US Trenchless and they were out the next day and ran the camera down the line. It was clear. As it turned out, there was a block in the main line that is controlled and maintained by the HOA. Had I not had US Trenchless clean out our line,I would have ended up calling plumbers and would have paid them when the real problem was out of my control.

Thank you Abraham and the crew . You responded quickly when I incurred an issue after the cleaning was done and your re-inspection saved me additional expense and headache.”

 

– Jim M.

We hired US Trenchless to perform the sewer line inspection on our home when we were purchasing it, they came out quickly and provided a detailed quote and video of the inspection scope. The line turned out to need a full replacement as it was 50+ years old and they gave us the best price & quality of service. While they were doing it they noticed a badly rusted and corroded water line next to it that we weren’t aware of! Luckily they did as this saved us from a leak down the road, we had them replace that as well. Abraham was helpful throughout the process and sent us photo updates along the way!

– Sam J.