Excellent
US Trenchless Inc.4.9
Based on 125 reviews
Rodney Gluck
7 days ago
Doug was courteous and gave us great news. He found all our existing lines and cleared them all out!
Response from the owner:Thank you so much for your 5-star review, Rodney! We're thrilled to hear that Doug provided you with great service and cleared out your existing lines at US Trenchless. Your satisfaction means the world to us! If you need anything else, just let us know.
I had a great experience with Doug when he inspected my drainage system. From the beginning, Doug did an excellent job explaining the steps he would take to determine why my drainage system was not working properly. He was professional, thorough, and made sure I understood what he was looking for. Overall, I was very pleased with Doug’s work. He communicated clearly, identified the problem, took care of it, and cleaned up afterward. I would definitely recommend Doug to anyone who needs a drainage inspection or drainage work done.
Response from the owner:Thank you so much for your fantastic 5-star review, Darrell! We're thrilled to hear you had a great experience with Doug during your drainage system inspection at US Trenchless. It’s wonderful to know that he was professional and thorough, ensuring you understood everything along the way. Your recommendation means the world to us! If you need any further assistance, we're here to help.
I’m really impressed with the work that was done and also I was concerned because I needed to close escrow on a house and I was concerned this was one stipulations for us to close but they were able to get me in the very next day which was amazing so thank you so much I’d highly recommend them
Response from the owner:Thank you so much for your glowing 5-star review, Elizabeth! We're thrilled to hear that our team at US Trenchless was able to accommodate your urgent request and help you close escrow smoothly. Your recommendation means the world to us! If you ever need our services again, we’re here to help.
Richard Fulton
1 week ago
I did not use this company because their price was two times their competitors. The people were nice but I’m not willing to pay twice as much for a 1 hour job.
teresa cummings
3 weeks ago
So thankful for this company. I found out my new home had orangeburg and it was compromised. It was so stressful! I received many quotes and they were the lowest. However, the quality of service was still high. They have really friendly and professional staff. Call center folks were so helpful. It is so nice to see customer service as a focus with a company! That isn’t always the case now days.
Response from the owner:Thank you so much for your fantastic review, Teresa! We're thrilled to hear that you had a positive experience with US Trenchless. We truly appreciate your kind words about our friendly staff and customer service focus. Your satisfaction means the world to us!
Michael Neal
1 month ago
Doug was right on time, cleaned out my pond drain, including removing a tree root, and inserted another drain pipe (undamaged), was done in est. time. Excellent job. Mike N.
Response from the owner:Thank you so much for your 5-star review, Michael! We're thrilled to hear that Doug was on time and did an excellent job with your pond drain at US Trenchless. Removing that tree root and installing a new drain pipe is no small feat! We appreciate your kind words and look forward to helping you again in the future!
Kelly Flynn
2 months ago
Abraham was exceptional!! He returned my calls quickly, answered my questions completely and provided an estimate within hours! I will always use this company when the need arises! Shout out to the back office as well!
Response from the owner:Thank you so much for the fantastic 5-star review, Kelly! We're thrilled to hear that Abraham provided you with exceptional service at US Trenchless. It's great to know that our team, including the back office, made a positive impact on your experience. We appreciate your trust in us and look forward to serving you again in the future!
Bill Davis
2 months ago
They’ve been amazing from start to finish.
Response from the owner:Thank you so much for the fantastic 5-star review, Bill! We're thrilled to hear that you found US Trenchless amazing from start to finish. Your satisfaction means the world to us, and we look forward to serving you again in the future!
Igor Balakhnin
2 months ago
Abraham and team was very professional, very communicative and did exactly as they promised. Happy with the results. Would recommend this company.
Response from the owner:Thank you so much, Igor! We're thrilled to hear that Abraham and the team at US Trenchless met your expectations with professionalism and communication. Your recommendation means a lot to us! If you need any more plumbing services in the future, we're here to help.
bruce cosby
3 months ago
Great service, Shannon in the office was very polite and professional. Doug the technician was right on time. He has been in this business for 40 years and his knowledge shows it. He had a systematic approach to find the problem. He was able to isolate the problem to a 90 degree joint that was installed incorrectly causing the issue to my backyard drain. Great company, I found the plumbing service company that I will use again. I think you'll find them to meet or exceed your expectations. US Trenchless has my highest recommendation. Great job! Bruce C. Fair Oaks, CA.
Response from the owner:Thank you so much for your fantastic 5-star review, Bruce! We’re thrilled to hear that you had a great experience with US Trenchless. It’s wonderful to know that Shannon's professionalism and Doug's extensive knowledge made a positive impact on your service. We truly appreciate your recommendation and look forward to assisting you again in the future!


“Abraham and his crew did a great job evaluating toilets clogging, installing a sewer clean out and doing a video inspection of my sewer lines. I highly recommend them!”
- Ruce B.

“Celso and his tech Wyatt arrived on time and listened to my concerns, they did a great job and provided me with helpful information for the future. Great job guys thank you so very much.
Carmela S”

- Carmela S.

“Excellent customer service! We would absolutely use again in the future for any other issues that may arise. Thanks again!”

 

- Jared B.

“U.S. Trenchless installed a sewer cleanout in my front yard and did a fantastic job. An employee named Abraham arrived on time and completed the job in under two hours. He was extremely respectful of my property. After digging the necessary hole for the cleanout, he went to great lengths to repair the grass/landscaping that was impacted. Once he was finished, he explained the work and offered to answer any of my questions. It was a fantastic experience, and I will be using US Trenchless in the future.”

- John P.

Abraham and everyone at US Trenchless did a great job for me and my family during our first home purchase. Abraham performed a very thorough inspection of the sewer lines in the home, identified some issues, and promptly got us a quote.

He then coordinated a team to get out and do the work in a very timely and professional manner. The job was done well and everyone was great.

I couldn’t have had a better experience.

Thanks

- Micheal M.

“US Trenchless is wonderful. I wanted my sewer line inspected. I was able to book an appointment easily and quickly. Francisco came and inspected the line, then cleaned it out. Francisco worked very diligently to make sure the line was clean. Moreover, Francisco was very affable and pleasant to be around. I can’t recommend this company enough. Thank you!”

- Dillon C.

Had these guys out to inspect the sewer system on a house I was purchasing. They found an offset pipe, which I was able to get a credit out of escrow to fix. After close of escrow, they fixed it ahead of schedule and at the price they quoted during the inspection. No fuss, no drama. Abraham Diaz is the guy I worked with.

- Jordan C.

“After water started backing up into our toilet and bathtub, Abraham and the crew came to check it out that same day. They provided immediately action and a depth diagnostic. They later came back out to fix the outdoor pipes that had been damaged by the tree roots and aging. They worked efficiently and a great price. Honest reliable work. Highly recommended!”

- Gem R.

“Abraham and his team were on time, courteous, and communicative in the sewer line replacement work that they did at our recently purchased home. In times like these, where it’s now all too common to have vendors and contractors not even return your call or email to inquire about services, it was refreshing to receive the service that we did from U.S. Trenchless. We’ll absolutely reach out to them again when/ if their services are again required.”

- Jason T.

“Carlos, Parker and Francisco were friendly, courteous and professional while running Trenchless pipe through my sewer lines.

Abraham was punctual, courteous and professional when he came out to give me a bid and for the inspection.

I highly recommend this business and will be using them again in the future.”

- Joann M.

Need Plumbing Service?

Contact the experts at US Trenchless.

Call us at 877-916-7473!