Excellent
US Trenchless Inc.4.9
Based on 125 reviews
Rodney Gluck
11 hours ago
Doug was courteous and gave us great news. He found all our existing lines and cleared them all out!
Response from the owner:Thank you so much for your 5-star review, Rodney! We're thrilled to hear that Doug provided you with great service and cleared out your existing lines at US Trenchless. Your satisfaction means the world to us! If you need anything else, just let us know.
I had a great experience with Doug when he inspected my drainage system. From the beginning, Doug did an excellent job explaining the steps he would take to determine why my drainage system was not working properly. He was professional, thorough, and made sure I understood what he was looking for. Overall, I was very pleased with Doug’s work. He communicated clearly, identified the problem, took care of it, and cleaned up afterward. I would definitely recommend Doug to anyone who needs a drainage inspection or drainage work done.
Response from the owner:Thank you so much for your fantastic 5-star review, Darrell! We're thrilled to hear you had a great experience with Doug during your drainage system inspection at US Trenchless. It’s wonderful to know that he was professional and thorough, ensuring you understood everything along the way. Your recommendation means the world to us! If you need any further assistance, we're here to help.
I’m really impressed with the work that was done and also I was concerned because I needed to close escrow on a house and I was concerned this was one stipulations for us to close but they were able to get me in the very next day which was amazing so thank you so much I’d highly recommend them
Response from the owner:Thank you so much for your glowing 5-star review, Elizabeth! We're thrilled to hear that our team at US Trenchless was able to accommodate your urgent request and help you close escrow smoothly. Your recommendation means the world to us! If you ever need our services again, we’re here to help.
Richard Fulton
4 days ago
I did not use this company because their price was two times their competitors. The people were nice but I’m not willing to pay twice as much for a 1 hour job.
teresa cummings
2 weeks ago
So thankful for this company. I found out my new home had orangeburg and it was compromised. It was so stressful! I received many quotes and they were the lowest. However, the quality of service was still high. They have really friendly and professional staff. Call center folks were so helpful. It is so nice to see customer service as a focus with a company! That isn’t always the case now days.
Response from the owner:Thank you so much for your fantastic review, Teresa! We're thrilled to hear that you had a positive experience with US Trenchless. We truly appreciate your kind words about our friendly staff and customer service focus. Your satisfaction means the world to us!
Michael Neal
1 month ago
Doug was right on time, cleaned out my pond drain, including removing a tree root, and inserted another drain pipe (undamaged), was done in est. time. Excellent job. Mike N.
Response from the owner:Thank you so much for your 5-star review, Michael! We're thrilled to hear that Doug was on time and did an excellent job with your pond drain at US Trenchless. Removing that tree root and installing a new drain pipe is no small feat! We appreciate your kind words and look forward to helping you again in the future!
Kelly Flynn
2 months ago
Abraham was exceptional!! He returned my calls quickly, answered my questions completely and provided an estimate within hours! I will always use this company when the need arises! Shout out to the back office as well!
Response from the owner:Thank you so much for the fantastic 5-star review, Kelly! We're thrilled to hear that Abraham provided you with exceptional service at US Trenchless. It's great to know that our team, including the back office, made a positive impact on your experience. We appreciate your trust in us and look forward to serving you again in the future!
Bill Davis
2 months ago
They’ve been amazing from start to finish.
Response from the owner:Thank you so much for the fantastic 5-star review, Bill! We're thrilled to hear that you found US Trenchless amazing from start to finish. Your satisfaction means the world to us, and we look forward to serving you again in the future!
Igor Balakhnin
2 months ago
Abraham and team was very professional, very communicative and did exactly as they promised. Happy with the results. Would recommend this company.
Response from the owner:Thank you so much, Igor! We're thrilled to hear that Abraham and the team at US Trenchless met your expectations with professionalism and communication. Your recommendation means a lot to us! If you need any more plumbing services in the future, we're here to help.
bruce cosby
2 months ago
Great service, Shannon in the office was very polite and professional. Doug the technician was right on time. He has been in this business for 40 years and his knowledge shows it. He had a systematic approach to find the problem. He was able to isolate the problem to a 90 degree joint that was installed incorrectly causing the issue to my backyard drain. Great company, I found the plumbing service company that I will use again. I think you'll find them to meet or exceed your expectations. US Trenchless has my highest recommendation. Great job! Bruce C. Fair Oaks, CA.
Response from the owner:Thank you so much for your fantastic 5-star review, Bruce! We’re thrilled to hear that you had a great experience with US Trenchless. It’s wonderful to know that Shannon's professionalism and Doug's extensive knowledge made a positive impact on your service. We truly appreciate your recommendation and look forward to assisting you again in the future!


“This company was outstanding! They replaced a sewer line in my 1926 built house and everything was done well and professionally. The cost was not high or low, but appropriate for the hard work needed for this repair. Francisco and crew are valuable employees for this company. Francisco works hard and does the job right to make sure the repair will last for the customer. I highly recommend this company.”
- Liz B.

“US Trenchless did a pre-purchase inspection of a 50+ year old townhouse we were purchasing. Their inspection revealed the original line from our property was heavily corroded and needed to be cleaned out. Although I was not happy about the additional expense related to purchasing, we went ahead and had the line cleaned.

Best thing we could have done ! Within a month, the sewer line was clogged and backing up. I called US Trenchless and they were out the next day and ran the camera down the line. It was clear. As it turned out, there was a block in the main line that is controlled and maintained by the HOA. Had I not had US Trenchless clean out our line,I would have ended up calling plumbers and would have paid them when the real problem was out of my control.

Thank you Abraham and the crew . You responded quickly when I incurred an issue after the cleaning was done and your re-inspection saved me additional expense and headache.”

 

- Jim M.

We hired US Trenchless to perform the sewer line inspection on our home when we were purchasing it, they came out quickly and provided a detailed quote and video of the inspection scope. The line turned out to need a full replacement as it was 50+ years old and they gave us the best price & quality of service. While they were doing it they noticed a badly rusted and corroded water line next to it that we weren’t aware of! Luckily they did as this saved us from a leak down the road, we had them replace that as well. Abraham was helpful throughout the process and sent us photo updates along the way!

- Sam J.

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Call us at 877-916-7473!